Refund Policy

REFUND POLICY

At C Vibes, we are committed to providing you with the freshest and highest quality seafood. If you are not satisfied with the quality of your purchase, we offer a flexible refund policy to ensure your complete satisfaction.

1. Eligibility for Refunds:

• Refund requests must be made within 3 hours of delivery.

• Refunds are available only for products that are deemed to be of unsatisfactory quality by our standards.

2. How to Request a Refund:

• To request a refund, please contact our customer service team at 9637744644 within 24 hours of receiving your order.

• Provide your order number, a detailed description of the issue, and, if possible, photographs of the product in question.

3. Assessment of Refund Requests:

• Upon receiving your refund request, our team will review the information provided and may contact you for additional details.

• We may request that you return the product for further inspection. In such cases, C Vibes will cover the cost of return shipping.

4. Refund Process:

• If your refund request is approved, we will process the refund to your original payment method within 7 business days.

• You will receive a confirmation email once the refund has been processed.

• Please note that it may take additional time for the refund to appear on your bank or credit card statement, depending on your financial institution.

5. Partial Refunds:

In some cases, we may offer a partial refund if only a portion of the product is deemed to be of unsatisfactory quality.

6. Exclusions:

• Refunds will not be issued for products that have been improperly stored or handled after delivery.

• Refunds are not available for products purchased through unauthorized third-party sellers.

7. Customer Satisfaction Guarantee:

At C Vibes, we value your satisfaction. If you have any concerns or questions about our refund policy, please do not hesitate to contact our customer service team at 9637744644. 

8. Changes to Refund Policy:

• C Vibes reserves the right to modify this Refund Policy at any time. We will notify you of any changes by posting the updated policy on our platform.

• Your continued use of the platform following any such changes constitutes your acceptance of the new terms.

Contact Information

If you have any questions or concerns about this Refund Policy, please contact C Vibes at:

C Vibes  

Location: C Vibes-Shop No- 12, 13, 14. GRD/ Bavdhan, Market Yard, Survey No :59/2, Pune-Mumbai-Highway, Near Sai Vilo City Phase-1, Bavadhan budruk, Pune-411021, Maharashtra.

Contact No.: 9637744644

Email Id: cvibesmv.llp@gmail.com

By using the C Vibes platform and purchasing our products, you acknowledge that you have read, understood, and agree to this Refund Policy.